I also attempted to purchase a paddle today that was removed from my cart, but more concerning to me are all of the reviews that have been deleted from the site. Customer service is an integral part of a business. When those are deleted and only positive reviews remain, there is a lack of transparency. Not a good look for this young company.
Obviously everyone is feeling frustrated with getting a paddle in your cart and then poof it disappears when you go to checkout. But some things are out of David’s hands. David emailed me when I canceled an order and then decided not to cancel after he canceled it, leaving me without a paddle. He then reached out to me, apologized and made sure I had a paddle. Let’s all have a little patience and enjoy these paddles when we all have them because we all know they are gonna perform awesome.
Was lucky to grab one of these paddles at launch. Lots of positive reviews from testers and the podcasters, and I knew it would be in high demand. Looking forward to the February 24 restock to get a backup.
Great paddle if you are looking for more power you can control. Please use code PICKLEBALLKB to get discount on your purchase.
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